Shipping & Returns
Parts Garage will ship your order via courier Australia wide!
Currently we do not ship to PO Box, Locked Bag, or Parcel Locker addresses and will require a physical address for your order.
Unfortunately at this stage we do not ship outside of Australia but hope to soon.
Your order will usually leave our warehouse 1 to 2 working days after being placed and can take between 3-10 working days to arrive.
Once it does we will send you a tracking number which will allow you to trace the status of your delivery online.
Our warehouse is located in Melbourne but unfortunately we do not allow pickups.
Parts Garage is a registered Australian business and complies with the Consumer Guarantees under Australian Consumer Law.
You are entitled to a refund or replacement if there is a major fault with the item, if goods are damaged in transit, or if the item is not as described.
If this occurs, please email email@example.com or call 0478 103 104 with your order details as soon as possible to organise a return.
We reserve the right to not offer refunds past an appropriate period of time.
Once we confirm the status of your item, we will offer you your choice of a refund or a replacement.
If you purchase the incorrect product or change your mind, you may return the product at your expense for a refund.
Please note that all returns must be approved prior to being sent, products must be in original condition and a 15% restocking fee applies.